Seller Central; Fulfillment by Merchant
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One last thing to consider is informing your customers what the policy is for returns. So in order to let your customers know what your policy is on returns, select your info and policies from the dropdown menu of the settings tab in the top right-hand side of your seller central dashboard.
show moreOn the next page, click the profile or about sell a tab. On this page, add your policy on returns to the wording already there in the text box provided an example of what your policy could be might read something along the lines of the following. My return policy for merchant-fulfilled items where you see the shipped by store name is 14 days from the date your product was delivered.
Products returned in unsellable condition will not be refunded. Products returned in sellable condition will receive a full refund. Click the save button at the bottom of the page once done.